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	<title>SteveBellNow &#187; accountability</title>
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	<link>http://stevebellnow.com</link>
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		<title>Setting Expectations &#8211; How Far?</title>
		<link>http://stevebellnow.com/2012/01/24/setting-expectations-how-far/</link>
		<comments>http://stevebellnow.com/2012/01/24/setting-expectations-how-far/#comments</comments>
		<pubDate>Tue, 24 Jan 2012 15:04:46 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[New To Management]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[challenges]]></category>
		<category><![CDATA[Leading Teams]]></category>
		<category><![CDATA[managing]]></category>
		<category><![CDATA[performance appraisal]]></category>
		<category><![CDATA[performance management]]></category>
		<category><![CDATA[thoughts]]></category>

		<guid isPermaLink="false">http://stevebellnow.com/?p=2633</guid>
		<description><![CDATA[The other day, I asked a group of &#8220;new&#8221; managers, &#8220;what is the basic thing or task that you need to do for your employees?&#8221; The overwhelming favorite was setting expectations. Why is that? It is almost always the first thing that is taught to managers. You have to provide direction to your employees and [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://stevebellnow.com/wp-content/uploads/2012/01/6607824_s1.jpg"><img class="alignright size-full wp-image-2636" title="6607824_s" src="http://stevebellnow.com/wp-content/uploads/2012/01/6607824_s1.jpg" alt="" width="238" height="400" /></a>The other day, I asked a group of &#8220;new&#8221; managers, &#8220;what is the basic thing or task that you need to do for your employees?&#8221; The overwhelming favorite was setting expectations. Why is that? It is almost always the first thing that is taught to managers. You have to provide direction to your employees and the best way to do that is setting goals and expectations. They seemed to listen to that lesson well… What if you were to take it a look at expectations a bit further? Would you see the minimum set needed to be successful? How high of expectations do you give? We all have employees that go much further than the stated expectations. Those could be your raising stars. Do you set higher expectations for them? Do you tell them those expectations? If so, do you tell the other employees as well?  Draws out that do you provide a sliding scale of expectations?</p>
<p>For me, those questions are tough to answer. Why? Couple of things come to mind right off the top. First, when you lay everything out in a nice neat package, you may lose the creativity of those high performing stars on your team. They will not have the freedom to stretch on their own. I have worked in two types of rewards systems. Merit systems would struggle with setting up the higher expectations and having everyone or almost everyone meet those expectations you have set out. You would be basically telling the team here are the expectations, but at the end of year we will not be able to reward all the same. The other was a flat time in grade system. This system sets you have to be in grade for a minimum timeframe before promotion. Depending on where you fall is more important than what you have done (for the most part). As an employee, I wanted to know how I could move up and be extremely successful. Almost all of the employees I have managed wanted the same.</p>
<p>From experience,  I have had managers that have communicated the exceeding expectations set and others that would not. For those that would not, I would simply ask, &#8220;Describe what that may look like?&#8221; The answers were all over the place. I did get what was felt an honest answer, &#8220;I&#8217;ll know it when I see it.&#8221; When you stop and really think about that you have two simple thoughts. The manager has not clue would probably be the first thing that pops in… Think some. I took it as if I truly want to be a high performer, I have the door open as to what that means. I can do whatever I think is right (of course, within some set of rules) and make it happen. Stand out and be seen! Raising my value (to myself, my team and organization).</p>
<p>What would you do? Those &#8220;new&#8221; managers really struggled with this question. From the experienced crowd &#8211; what would you really do</p>
<p>Photo from: Copyright (c) <a href="http://www.123rf.com">123RF Stock Photos</a></p>
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		<title>New Year, What Are You Going To Do Different?</title>
		<link>http://stevebellnow.com/2011/12/28/new-year-what-are-you-going-to-do-different/</link>
		<comments>http://stevebellnow.com/2011/12/28/new-year-what-are-you-going-to-do-different/#comments</comments>
		<pubDate>Wed, 28 Dec 2011 15:05:34 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Observations]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[challenges]]></category>
		<category><![CDATA[change]]></category>
		<category><![CDATA[goals]]></category>
		<category><![CDATA[managing]]></category>
		<category><![CDATA[reflections]]></category>
		<category><![CDATA[thoughts]]></category>

		<guid isPermaLink="false">http://stevebellnow.com/?p=2581</guid>
		<description><![CDATA[It is that time of year where we are start to think about what our new year&#8217;s resolutions are going to be. There are those that are personal, like losing weight, exercising more, taking better care of yourself, being nicer to those that you love and smiling more. Those are pretty standard stuff&#8230; My list [...]]]></description>
			<content:encoded><![CDATA[<p>It is that time of year where we are start to think about what our new year&#8217;s resolutions are going to be. There are those that are personal, like losing weight, exercising more, taking better care of yourself, being nicer to those that you love and smiling more. Those are pretty standard stuff&#8230; My list is:</p>
<ul>
<li>Taking care of myself. I know that I need to do this, as I am not getting any younger. My adult children, remind me about all of the new parts I have and I need to do a better job of not needing anymore. They are right!</li>
<li>Losing some weight. Goal this time is about 15 pounds. I put on some weight late in this past year, hip surgery and not being able to go to the gym have that effect.</li>
<li>Getting back on my gym routine. The middle of January, I should be released from my hip replacement. Physical therapy is going well!</li>
<li>Smile more! Do what makes me &#8220;happy.&#8221; Spending more time with family. Need to get more hugs from my grand daughters.</li>
</ul>
<p>How many folks make professional resolutions? Do you sit down and focus on what you would like to change? I do&#8230; These resolutions are different from the stuff that I have to work on within the job. These are the ones that I want to do better in, for me and my team.  I usually write them up and share them with my team. I want them to help me&#8230; Makes me feel more accountable. Here is my list:</p>
<ul>
<li>Continue to focus on my volunteer work with Az4Education, Valley Big Brothers, Big Sisters and Haley Elementary. I would like to add one more to my list &#8211; So, searching for that non-profit that I can either volunteer or work for&#8230;</li>
<li>Start writing my manifesto. I have been talking about this and really need to do it! I have a couple of folks that have asked. Time to stop talking and deliverable. Getting stuff done.</li>
<li>There are more coming&#8230;</li>
</ul>
<p>What are you thinking about? Care to share?</p>
<p>&nbsp;</p>
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		<title>Leadership Lessons from College Football</title>
		<link>http://stevebellnow.com/2011/11/11/leadership-lessons-from-college-football/</link>
		<comments>http://stevebellnow.com/2011/11/11/leadership-lessons-from-college-football/#comments</comments>
		<pubDate>Fri, 11 Nov 2011 15:27:11 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Hockey]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Observations]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[action]]></category>
		<category><![CDATA[Book Review]]></category>
		<category><![CDATA[coaching]]></category>
		<category><![CDATA[education]]></category>
		<category><![CDATA[goals]]></category>
		<category><![CDATA[Leading Teams]]></category>
		<category><![CDATA[managing]]></category>
		<category><![CDATA[people]]></category>
		<category><![CDATA[performance management]]></category>
		<category><![CDATA[reflections]]></category>
		<category><![CDATA[thoughts]]></category>

		<guid isPermaLink="false">http://stevebellnow.com/?p=2532</guid>
		<description><![CDATA[Over the past few years, we all have read the disturbing news about college football programs in the middle of a scandals. The latest one is Penn State. I never want to kick a person when they are down or perceived to be down. That is not my style. What kicked off this scandal is [...]]]></description>
			<content:encoded><![CDATA[<p>Over the past few years, we all have read the disturbing news about college football programs in the middle of a scandals. The latest one is Penn State. I never want to kick a person when they are down or perceived to be down. That is not my style. What kicked off this scandal is the worst thing imaginable. I have coached youth sports for most of my adult life and when I hear what happened, it make my stomach turn. Just terrible! I hope that the alleged victim&#8217;s get all of the help they need to get over these horrific acts. My intention is not to look at each set of scandals and place blame or point a finger at people. If we learn nothing from what has happened over the past 5 years, we should learn to how to handle leadership within the programs that most of America watches with a passion.</p>
<p>Here are some things that I believe that should be considered:</p>
<ul type="disc">
<li>Setting up very discreet reviewed time limits. Most programs or employees have yearly review of performance. I think within that particular review the overall review should not just be able wins, loses and where did you end up within the BCS ranking. It is time to really demonstrate leadership… Develop a package that is about graduation rates, GPA for student athletes, social and moral code of conduct and really focus on life learning. It is all about accountability for everything a program should stand for. These reviews should be tough and really focused.  Stand up and celebrate your successes.. Work on those items that missed the mark.</li>
<li>Succession planning. It is time to make sure that within every program there is a real and developed succession plan. Setting up your program and keeping it for the long haul is really how well the program develops the talent that they have and attract. In this day and age, with coaches moving to head coaching positions all over, succession planning could be a difficult task. If you have the right people and take care of them, they will stay. If not, than they will take the lessons learned and apply those to another institution. Which if done right, just means another great program will start up. Everyone wins…</li>
<li>Hold everyone (up and down the organization) accountable for the overall organization! For college football, that is being accountable to the university and what the code the university stands for. The football team (players and coaches) are not the university, but need to be a reflection of the university.</li>
</ul>
<p>It amazes me how many coaches have written books about leadership and then we watch them fall from their soapbox. Ever leader has to take a look deep into themselves and be proud of every aspect of their actions. From all indications, coach Wooden was spot on in his teachings and actions. That is one example that I have modeled my coaching after. Don&#8217;t get me wrong there are lots of fine examples out there. Some really recent coaches that are doing the right things, right. I just hope that they can keep their course and not let someone or something distract them from complete success.</p>
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		<title>Leaders Needed Now!</title>
		<link>http://stevebellnow.com/2011/09/22/leaders-needed-now/</link>
		<comments>http://stevebellnow.com/2011/09/22/leaders-needed-now/#comments</comments>
		<pubDate>Thu, 22 Sep 2011 14:30:28 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Observations]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[action]]></category>
		<category><![CDATA[change]]></category>
		<category><![CDATA[fear]]></category>
		<category><![CDATA[goals]]></category>
		<category><![CDATA[people]]></category>
		<category><![CDATA[rant]]></category>
		<category><![CDATA[thoughts]]></category>

		<guid isPermaLink="false">http://stevebellnow.com/?p=2458</guid>
		<description><![CDATA[I wrote a blog post in a past life (companies internal blog) in 2006 that was focused on the &#8220;Good ol&#8217; Days.&#8221; I wrote it because we all have memories and perceptions of the past. Usually for the better. I bet if I stop and ask 100 people about their perceptions of the past &#8211; [...]]]></description>
			<content:encoded><![CDATA[<p>I wrote a blog post in a past life (companies internal blog) in 2006 that was focused on the &#8220;Good ol&#8217; Days.&#8221; I wrote it because we all have memories and perceptions of the past. Usually for the better. I bet if I stop and ask 100 people about their perceptions of the past &#8211; over 95 would have a very positive outlook on the past. Hence the good ol&#8217; days. Is it because we like to remember only the good stuff in those memories? Were they really better times back then? Maybe it is a bit of both.  I want to focus this post on leadership. When you think about leadership, think about a leader in your mind. Who is it? Do they come from a time that is part of the &#8220;good ol&#8217; days?&#8221; I hate to write a political based post, but with the examples of past and today &#8211; it is very too easy to say the past is far better than today. I am hard pressed to really call out any one great example of our political leadership for the positive.  Is that strange? Maybe today&#8217;s leaders need more time to do there stuff. Maybe it is because I am much harder on today&#8217;s leaders?</p>
<p>You stop and think about that for a moment. Do you have a leader that steps the forefront, one that you say &#8211; that is a leader? Anyone today? All of what I would call great leaders are in the past (John Kennedy, Ronald Reagan). Look at the mess that we are in, our economy, lack of jobs, attempted recovery that has cost billions, debt and the list goes on. Looking at a recent Gallop poll shows the lack of confidence in our so-called leaders. We elected them. Congress is running at 15% approval rating. Our President is bouncing in the 40&#8242;s for an approval rating (usually goes up after one of his well prepared and delivered speeches). Why is everything so low?</p>
<ul type="disc">
<li>Look at the list of issues that are going on all at the same time. Economy, lack of jobs, failed attempts at reform, debt and lack of pulling together to get the job done. Maybe this is too much? I don&#8217;t remember this much going on back in the good ol&#8217; days. Again, maybe I can only remember the best of times. Having too much on the plate definitely causes a lack of focus. So, maybe pick a couple of issues, fix them completely (not argue about it). I do remember that whatever was going on in the past, we did what was necessary and got through it. Are we going to get through it &#8211; now? Of course, but it is going to be extremely painful. We need real leadership to make that happen. Since we elected the last group, and the confidence level is at 15% &#8211; time for some huge changes. Time for us to act.. We need folks that will act!</li>
<li>Observing leaders actions are something that are very telling. When you really look at the leaders of our country, you see folks that are worried about how we perceive them. I know I stated the Gallup poll results, I bet our political leadership looks at approval ratings. Worried more about how we see them, rather than the actions that they do. Leadership is not about worrying about how your followers think about you as a leader. It is about the vision, goals and the leaders actions &#8211; that is why we follow. Stop worrying about what everything is thinking about you. Get out and get it done… Stop working against each other and get together for what is needed for this country. Enough already.</li>
<li>People are just sick and tired of reading and watching the news. Today, we get instant information. That comes with good and bad. I like it, when stuff is out for public consumption. Don&#8217;t hide anything. The downside is we usually don&#8217;t get much good news. The facts sometimes are not fully disclosed until it is too late. If we are tired of what we see and hear &#8211; we show it in the confidence level that our political leaders are getting today.</li>
<li>This one maybe a slap in the face, but maybe some of those folks best days are behind them. Their best work was years ago.. Time for a change!</li>
</ul>
<p>Maybe it is me, but I see today&#8217;s political leaders as not leaders. Like I wrote earlier, I did not want this to be focused on the political aspects only. Principle&#8217;s of leadership apply and it is time for some much needed leadership in political office.  So, what can you do?</p>
<ul type="disc">
<li>Get educated in politics. Don&#8217;t just sit back and look at the candidates when it is an election year. Stay aware of what is happening real time. Understand what is going on with the hot topics of the day (well, pick the ones that are really important, there are way too many).  What actions are happening. Who is really making a difference, if any.</li>
<li>Action is what is important now. So, when you hear words &#8211; wait for actions. No actions, then they failed. I don&#8217;t have any political aspirations, but if you do and action is your middle name… Go forth.</li>
<li>Let your leadership know your &#8220;true&#8221; feelings. Since they are worried about how we perceive them. Write to them, tell them exactly is on your mind. They were voted in to act on your behave. Time to stop all the party positioning and let&#8217;s roll up the sleeves and get to making stuff happening.</li>
<li>Rethink your past votes. Look at their performance today (not their past re Watching what some of the voters did in Arizona with recalling a failing leader. I was pretty excited to see that folks are taking control. It is costly, but probably not as costly as leaving them in.</li>
</ul>
<p>Look when you are out in the world.. And you see a lack of leadership in the organization you are working in &#8211; you have choices. You chose to follow particular leaders. With our political system, that is hard, but not impossible. We need to step up and take control. Our future and the future of our kids, depends on it.</p>
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		<title>Labor Day &#8211; Thoughts</title>
		<link>http://stevebellnow.com/2011/09/05/labor-day-thoughts/</link>
		<comments>http://stevebellnow.com/2011/09/05/labor-day-thoughts/#comments</comments>
		<pubDate>Mon, 05 Sep 2011 14:55:00 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Observations]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[action]]></category>
		<category><![CDATA[fear]]></category>
		<category><![CDATA[people]]></category>
		<category><![CDATA[rant]]></category>
		<category><![CDATA[reflections]]></category>
		<category><![CDATA[thoughts]]></category>

		<guid isPermaLink="false">http://stevebellnow.com/?p=2434</guid>
		<description><![CDATA[Does anyone really know what Labor Day is all about? When it became a national holiday? What does it really mean to you? I did a little research to find out that this holiday was a rush job through Congress to get recognized. It took a whole 6 days to get done. I guess back [...]]]></description>
			<content:encoded><![CDATA[<p>Does anyone really know what Labor Day is all about? When it became a national holiday? What does it really mean to you? I did a little research to find out that this holiday was a rush job through Congress to get recognized. It took a whole 6 days to get done. I guess back then, Congress did not debate and hold up everything. Getting back to Labor Day, it became a national holiday 1894 when following some deaths of workers during the Pullman Strike when President Cleveland reconciled with the labor movement.</p>
<p>I was thinking back over the years to some of the other things I have heard.</p>
<ul type="disc">
<li>We celebrate it as an end of summer.</li>
<li>How about this one? Labor Day is the last day of the year for women to fashionably wear white.</li>
</ul>
<ul type="disc">
<li>Kicks off football.. September usually is the start of the NFL and NCAA football.</li>
<li>When I was growing up. Labor Day was really the start of a new school year. There are still locations that wait to around Labor Day to start up..</li>
</ul>
<p>I like to think of Labor Day is a day to celebrate for the working men and women. With way too many folks not working these days, puts a damper on Labor Day. Maybe I will have to look at this holiday as some of the off the wall ones above. Or hopefully, Congress and the President will look back on when in 1894 Congress was able to act quickly and make a decision. Only 6 days&#8230; We need action now more than ever&#8230; We need more jobs! Not the call for more jobs, but actually jobs. How about it folks?</p>
<p>&nbsp;</p>
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