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	<title>SteveBellNow</title>
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	<link>http://stevebellnow.com</link>
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		<item>
		<title>Went to the Rink &#8211; Been Quite Awhile</title>
		<link>http://stevebellnow.com/2012/02/03/went-to-the-rink-been-quite-awhile/</link>
		<comments>http://stevebellnow.com/2012/02/03/went-to-the-rink-been-quite-awhile/#comments</comments>
		<pubDate>Fri, 03 Feb 2012 17:52:49 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Hockey]]></category>
		<category><![CDATA[coaching]]></category>
		<category><![CDATA[feedback]]></category>
		<category><![CDATA[performance planning]]></category>
		<category><![CDATA[reflections]]></category>

		<guid isPermaLink="false">http://stevebellnow.com/?p=2646</guid>
		<description><![CDATA[The other day, I was asked to attend a ice hockey practice by a parent to watch their son. They asked me to see what he could work on to get better. I used to coach ice hockey for over 20 years. I love the game.  I had not been out to the rink in [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://stevebellnow.com/wp-content/uploads/2012/02/8780055_s.jpg"><img class="alignright size-thumbnail wp-image-2647" title="8780055_s" src="http://stevebellnow.com/wp-content/uploads/2012/02/8780055_s-150x150.jpg" alt="" width="150" height="150" /></a>The other day, I was asked to attend a ice hockey practice by a parent to watch their son. They asked me to see what he could work on to get better. I used to coach ice hockey for over 20 years. I love the game.  I had not been out to the rink in over a year or so. I was excited to go to the rink. Couple of hip replacements and not being able to really skate &#8211; makes going to the rink difficult.  Off I went and sat in the stands. When I walked into the rink, there was that usual rush, smell and sights. Definitely brought back some great memories. My mind was racing for that hour or so. I watched the player and for that matter practice overall. Something jumped out at me right away&#8230;</p>
<p>Watching another coaches practice can be an eye opening experience. I have seen a lot of practices on all levels. When you watch another practice, you can always pick up something that you would like to use in your practice. This practice was a pretty good one. There were some very good things going on our there. Almost every player was moving at all times &#8211; my mark of a good use of ice time. Teachable moments were being applied to individual players and the team as a whole. What happened next, was the gauntlet drill. Checking in hockey is one of those items that is important to teach the proper technique. For those that don’t know the gauntlet drill is supposed to help the player with puck control while  receiving a body check. It usually is done along the boards with the player with the puck skating with the puck up the line of the other players wait to check the player into the boards.  Most coaches use the drill to get every player used to receiving a check… Getting other players to check more… This particular drill has to be well supervised. Coaches need to insure that proper checking technique is used. What typically happens is not good. Hands start to raise up towards the head. Players move in close to each other (not giving the player time to recover). Hence someone gets hurt. In this case, it was the teams best player that suffered a concussion when the biggest player used his size and improper technique to smash the players head against the glass. It was not the first check that was improper, but the drill ended when one player got hurt. There were a number of opportunities to have a teachable moment before the injury, but every player and coach was excited about the crushing checks that were being delivered.</p>
<p>With all of the focus on concussions in football and hockey, it is time for coaches to make sure that they are protecting their players and teaching proper technique. I used to tell the parents, &#8220;checking is a part of the game. It happens. I will do my best to teach each player the proper way to give and receive a check. Realize, the best part of my responsibility is to teach players how to play in a safe environment and have fun doing it!&#8221; If we were to use a checking drill, it was in a controlled and safe way. Never will you see my team run a gauntlet drill. We may have a one on one situation like that, but it will have a coach watching and instructing after each check.  I used to get mixed emotions from some parents on that. The gauntlet has been around a very long time (I used to have to run it). Many of the parents remember their experience. My only comment was did anyone ever get hurt? Where the checks always properly delivered? We will check, but we will do it right!</p>
<p>I met the parents after the practice and gave them my observations. I asked them, if they told their son that I was coming to watch him practice. They said &#8220;no.&#8221; Practice is important. Sacrifice is important. Does he shoot pucks at home? Does he do stick handling drills with a golf ball at home? How much effort do you think he is putting into hockey outside of scheduled practices? They said some, but not a much as he could. I didn&#8217;t want the parents to think that he should only be focused on hockey. He is  young and needs to experience life. He should set goals around how much time he will work on shooting, passing, fitness, stickhandling and studying the game &#8211; outside of practice. Have him record his time on what he is working on. He then can see if his work is paying off in playing time, effectiveness on the ice or just how he feels about what he is doing. I stayed till the player came out of the locker room. Asked him if he felt that he gave his all in practice? He said, not really. Stressed to him the importance for him to take advantage of the ice time given. Work hard and excel every time you take the ice. Passed along to the player the same things that I told his parents. I felt honored that I was called. I thanked them all for that honor and wished them well.</p>
<p>Now, I am wondering if I need to get back to being involved&#8230;</p>
<p>Photo Credit: Copyright (c) <a href="http://www.123rf.com">123RF Stock Photos</a></p>
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		<title>State of the Union &#8211; My Take</title>
		<link>http://stevebellnow.com/2012/01/25/state-of-the-union-my-take/</link>
		<comments>http://stevebellnow.com/2012/01/25/state-of-the-union-my-take/#comments</comments>
		<pubDate>Wed, 25 Jan 2012 19:58:19 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Observations]]></category>
		<category><![CDATA[education]]></category>
		<category><![CDATA[people]]></category>
		<category><![CDATA[rant]]></category>
		<category><![CDATA[thoughts]]></category>

		<guid isPermaLink="false">http://stevebellnow.com/?p=2640</guid>
		<description><![CDATA[I am not one for writing about political matters, as it is one of those hot topics that is normally best left to the political experts. I am just your average US citizen. I like to think that I am informed, but I know that I am not as informed as I should be. I [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://stevebellnow.com/wp-content/uploads/2012/01/7954557_s.jpg"><img class="alignright size-thumbnail wp-image-2642" title="7954557_s" src="http://stevebellnow.com/wp-content/uploads/2012/01/7954557_s-150x150.jpg" alt="" width="150" height="150" /></a>I am not one for writing about political matters, as it is one of those hot topics that is normally best left to the political experts. I am just your average US citizen. I like to think that I am informed, but I know that I am not as informed as I should be. I watched President Obama&#8217;s State of the Union address last night. The President laid out how he wanted to address the topics that we all think are important. I am not going to debate what  each point was or where I stand on it&#8230; I have my views and they are mine. Not going to share them. You have your opinions as well&#8230; Those are not the point of this post&#8230; The point is going to be my observation of what I heard and saw during the address to the nation.</p>
<p>When I heard &#8211; most Americans feel that Washington is broken. Well, that is my opinion. I don&#8217;t care which side of the liberal or conservative beliefs you are on&#8230; The fact is Washington is broken. There is no what that anyone is going to get anything really done in the current way Washington is working today. When the President was talking to the very simplest ideas of how things could be better. We all got to see that many stood and applauded and others sat and did nothing. There were a lot of examples of this. For me, I wanted to know where my Congressional folks were sitting and to see if they were in support or just sitting idly on their soft spot.  Why? Would let me know if my elected officials were doing the job that &#8220;I&#8221; want them to do. I was someone sickened by the way the display of the Congress is showing support for making America better.</p>
<p>How I am going to make it better? Well, that is a tough one &#8211; as I am only one person. I believe that actions have to start somewhere. I believe that I need to do something on my part to make where I live a better place. I owe it to my kids, grand kids and the future that comes. Back to my question, how am I going to make it better!</p>
<ul>
<li>I have to first educate myself better on the overall reality of what I hear. I know that there is more ways to report out statistics and facts can get shifted a bit. I need to understand reality. I need to know more! Time to be an informed voter&#8230;</li>
<li>Understand how my elected representatives are doing with their voices and voting on those important topics. I need to see who is doing what, by their actions.  Asking the all important question, &#8220;are they acting on my behalf or their own?&#8221;</li>
<li>When it is time to vote&#8230; VOTE. The only way my actions are going to be heard is by voting. Doing my homework on the candidates, their past actions, promises that they make (and have kept) and the stance on &#8220;my beliefs&#8221;. I am only one vote, but if we all get out their and do our part, then change can happen.</li>
<li>Get involved&#8230; Spend time meeting with or corresponding with your elected officials. Time for them to hear my voice&#8230; If I think they are doing a good job on something &#8211; let them know. If I think they are off base &#8211; let them know (with options).</li>
</ul>
<p>I hope to never witness a sight like I saw last night. When we see the party lines being drawn in a State of the Union address. Has this been going on forever? Yes, but it is time to stop. The President used an analogy to the US soldiers and how they must work together to accomplish their mission &#8211; or it will fail and people could get killed. He was trying to call out each branch of government on this. We are at a crisis level on almost everything &#8211; it is time to really work together to insure that America is the best it can be.</p>
<p>So, I am putting on notice to all of my elected officials: I am going to learn more, review your performance and let you know my thoughts. You want to stay working for me &#8211; you better be doing what is in my best interest (I am just like every other 98% of America).</p>
<p>Step up or get out of the way&#8230;</p>
<p>Photo: Copyright (c) <a href="http://www.123rf.com">123RF Stock Photos</a></p>
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		<title>Setting Expectations &#8211; How Far?</title>
		<link>http://stevebellnow.com/2012/01/24/setting-expectations-how-far/</link>
		<comments>http://stevebellnow.com/2012/01/24/setting-expectations-how-far/#comments</comments>
		<pubDate>Tue, 24 Jan 2012 15:04:46 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[New To Management]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[challenges]]></category>
		<category><![CDATA[Leading Teams]]></category>
		<category><![CDATA[managing]]></category>
		<category><![CDATA[performance appraisal]]></category>
		<category><![CDATA[performance management]]></category>
		<category><![CDATA[thoughts]]></category>

		<guid isPermaLink="false">http://stevebellnow.com/?p=2633</guid>
		<description><![CDATA[The other day, I asked a group of &#8220;new&#8221; managers, &#8220;what is the basic thing or task that you need to do for your employees?&#8221; The overwhelming favorite was setting expectations. Why is that? It is almost always the first thing that is taught to managers. You have to provide direction to your employees and [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://stevebellnow.com/wp-content/uploads/2012/01/6607824_s1.jpg"><img class="alignright size-full wp-image-2636" title="6607824_s" src="http://stevebellnow.com/wp-content/uploads/2012/01/6607824_s1.jpg" alt="" width="238" height="400" /></a>The other day, I asked a group of &#8220;new&#8221; managers, &#8220;what is the basic thing or task that you need to do for your employees?&#8221; The overwhelming favorite was setting expectations. Why is that? It is almost always the first thing that is taught to managers. You have to provide direction to your employees and the best way to do that is setting goals and expectations. They seemed to listen to that lesson well… What if you were to take it a look at expectations a bit further? Would you see the minimum set needed to be successful? How high of expectations do you give? We all have employees that go much further than the stated expectations. Those could be your raising stars. Do you set higher expectations for them? Do you tell them those expectations? If so, do you tell the other employees as well?  Draws out that do you provide a sliding scale of expectations?</p>
<p>For me, those questions are tough to answer. Why? Couple of things come to mind right off the top. First, when you lay everything out in a nice neat package, you may lose the creativity of those high performing stars on your team. They will not have the freedom to stretch on their own. I have worked in two types of rewards systems. Merit systems would struggle with setting up the higher expectations and having everyone or almost everyone meet those expectations you have set out. You would be basically telling the team here are the expectations, but at the end of year we will not be able to reward all the same. The other was a flat time in grade system. This system sets you have to be in grade for a minimum timeframe before promotion. Depending on where you fall is more important than what you have done (for the most part). As an employee, I wanted to know how I could move up and be extremely successful. Almost all of the employees I have managed wanted the same.</p>
<p>From experience,  I have had managers that have communicated the exceeding expectations set and others that would not. For those that would not, I would simply ask, &#8220;Describe what that may look like?&#8221; The answers were all over the place. I did get what was felt an honest answer, &#8220;I&#8217;ll know it when I see it.&#8221; When you stop and really think about that you have two simple thoughts. The manager has not clue would probably be the first thing that pops in… Think some. I took it as if I truly want to be a high performer, I have the door open as to what that means. I can do whatever I think is right (of course, within some set of rules) and make it happen. Stand out and be seen! Raising my value (to myself, my team and organization).</p>
<p>What would you do? Those &#8220;new&#8221; managers really struggled with this question. From the experienced crowd &#8211; what would you really do</p>
<p>Photo from: Copyright (c) <a href="http://www.123rf.com">123RF Stock Photos</a></p>
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		<title>Change&#8230; Really?</title>
		<link>http://stevebellnow.com/2012/01/20/change-really/</link>
		<comments>http://stevebellnow.com/2012/01/20/change-really/#comments</comments>
		<pubDate>Fri, 20 Jan 2012 14:27:28 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[change]]></category>
		<category><![CDATA[goals]]></category>
		<category><![CDATA[Leading Teams]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[managing]]></category>
		<category><![CDATA[reflections]]></category>
		<category><![CDATA[thoughts]]></category>
		<category><![CDATA[Vision]]></category>

		<guid isPermaLink="false">http://stevebellnow.com/?p=2624</guid>
		<description><![CDATA[I have listened to many a sermon (well, maybe just a call to action) from the leader of an organization that started out the year with a &#8220;New year, need for change &#8211; an organizational change…&#8221; How many times have you seen the new organizational charts come out with some shuffling of the decks, or [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://stevebellnow.com/wp-content/uploads/2012/01/10218458_s.jpg"><img class="alignright size-thumbnail wp-image-2630" title="10218458_s" src="http://stevebellnow.com/wp-content/uploads/2012/01/10218458_s-150x150.jpg" alt="" width="150" height="150" /></a>I have listened to many a sermon (well, maybe just a call to action) from the leader of an organization that started out the year with a &#8220;New year, need for change &#8211; an organizational change…&#8221; How many times have you seen the new organizational charts come out with some shuffling of the decks, or &#8220;new&#8221; folks coming in? The call is for organizational change… Can that really happen? My honest opinion is &#8220;no!&#8221; No matter what you do to shuffle the deck or add a new person to the organizational chart will do nothing. What does it take for &#8220;real&#8221; organization change? Think about that for  a minute. I think we all have ideas about that. Well, here is my take…</p>
<p><strong>Look at yourself:</strong> If you want change you have to be the first one to step up and make the change that you want. How many times have you watched the leader say, &#8220;we need to change and here is where I think we need to go&#8221;? This is the one area that we can learn from those that have failed in the past. I really feel that the change starts at the top. I used to tell my team, &#8220;hold me totally accountable. If I am failing, tell me!&#8221; Step up and lead.</p>
<p><strong>It is a two way street:</strong> Make sure that you are making it more than just a powerpoint presentation. Have open and honest communications with your team. I know we all have seen the nice slides and gotten some charge out of them, but when you want to go deeper, there was nothing deeper. Make sure you have open lines of communications.</p>
<p><strong>Make that change &#8211; obtainable:</strong> It is easy to look at something that is so far out there. We all like to have visions of grandeur, but please be realistic. Make sure that everything that you want is something that CAN happen…</p>
<p><strong>Get the troops involved:</strong> If you really want change, you better figure out how to include your team. Setting expectations is something we all have to do. There is no question about that. It is important how you include your team in that process. The most successful changes that I have witnessed have one thing in common, everyone was standing together around the vision. Start small and encourage them. The rest will follow, especially if you have done the first 3…</p>
<p><strong>Don&#8217;t rush the troops:</strong> It is always easy to push for results. Be patient, please. Take your time and encourage your folks. Failure is always just around the corner, especially if you rush everyone. Stand firm, but remember that patient is a virtue.</p>
<p>I bet there is always more that one can do to make sure that the change that they want, will happen. From my experience, these are the things that I need to have to look at. Do you have anything to add?</p>
<p>Photo&#8230; Copyright (c) <a href="http://www.123rf.com">123RF Stock Photos</a></p>
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		<title>Show Your Stuff. How&#8217;s The Value?</title>
		<link>http://stevebellnow.com/2012/01/16/show-your-stuff-hows-the-value/</link>
		<comments>http://stevebellnow.com/2012/01/16/show-your-stuff-hows-the-value/#comments</comments>
		<pubDate>Mon, 16 Jan 2012 14:55:25 +0000</pubDate>
		<dc:creator>Steve</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Observations]]></category>
		<category><![CDATA[performance appraisal]]></category>
		<category><![CDATA[reflections]]></category>
		<category><![CDATA[thoughts]]></category>

		<guid isPermaLink="false">http://stevebellnow.com/?p=2619</guid>
		<description><![CDATA[What a day Friday the 13th was. I was running around doing stuff! Lot&#8217;s of stuff. For most people it is that time of the year for performance appraisal&#8217;s. A few folks were discussing the validity of performance appraisals and how to really measure one&#8217;s worth. Throw a question out like that and the creative [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://stevebellnow.com/wp-content/uploads/2012/01/11833632_s1.jpg"><img class="alignright size-thumbnail wp-image-2621" title="Value" src="http://stevebellnow.com/wp-content/uploads/2012/01/11833632_s1-150x150.jpg" alt="" width="150" height="150" /></a>What a day Friday the 13th was. I was running around doing stuff! Lot&#8217;s of stuff. For most people it is that time of the year for performance appraisal&#8217;s. A few folks were discussing the validity of <a class="zem_slink" title="Performance appraisal" href="http://en.wikipedia.org/wiki/Performance_appraisal" rel="wikipedia">performance appraisals</a> and how to really measure one&#8217;s worth. Throw a question out like that and the creative juices start to really flow.</p>
<p>How do you know that you are providing or increasing your worth to the organization? Here is some of that discussion and some additional thoughts from writing this blog post.</p>
<ul type="disc">
<li> <em><strong>Make sure that your work is part of the bottom line</strong></em>. Make money for the company and you will be valued. Think of it as a return on investment. Think of your work and make sure that you are providing an <a class="zem_slink" title="Rate of return" href="http://en.wikipedia.org/wiki/Rate_of_return" rel="wikipedia">ROI</a> on everything that you offer (time, skills and so on).</li>
<li>An oldie but goodie, <em><strong>time is money.</strong></em> Watch your organization and see is everyone valuing time is money? Spend your time wisely. Would you invest 8 hours doing something that you can deliver in less time with the same results? I think of presentations as an example, putting in way too much time putting pretty charts, pictures and words that add no value to your work. We all can spot fluff when we see it. Make sure you are not producing fluff.</li>
<li><em><strong>Only you can sing your praises.</strong></em> This one is a hard one, sing too loudly and you cause harm. For me, I always made the comment that my work should speak for itself. Well, that is not the case. Make sure that your manager understands the effort you put into the job and the results that were produced. It is a delicate balancing act. If you don&#8217;t do it, you will lose out…</li>
<li><em><strong>Learn to say &#8220;no!&#8221;</strong></em> I used to think that &#8220;no&#8221; was a bad thing. From my many years of experience, most managers love to heap on the work to those that deliver. Getting on that treadmill will have an overall effect on your work. Start missing deadlines or having quality issues &#8211; that will have a bigger effect on your value. Only takes a few mistakes to wipe out your hard work.</li>
<li><em><strong>Listen and learn.</strong></em> If you don&#8217;t know what you don&#8217;t know, then seek out some knowledgeable advice. Do we all really know everything? We all know people that think they know and dance around it. How does that really look? Saying you don&#8217;t know now, but will get the knowledge soon, will be valued over dancing on that topic. Most people dance pretty bad.</li>
<li><em><strong>Everyone needs to know sales.</strong></em> Not sales in the sense of selling a product, but you do need to sell yourself. This is not making yourself better than you are. If you are pitching an idea to your organization, you have to be convincing and sound. You have to know how to talk about the overall value, what is needed and defend your ideas with solid research and passion.</li>
<li><em><strong>Have a life!</strong></em> A couple of items come to mind quickly. I have written about vacations that turn out to be working vacations. As a manager, you set an example that your organization will follow (or at least the expectation has been set). You need your time off.. The other one, sometimes is hard to pinpoint. I have learned a valuable lesson since retiring. I am not measured only by my job and my accomplishments. Life is short and there is so much out there. Getting that life will give you lessons that maybe will apply at work. At the very least, the rest will do you good.</li>
</ul>
<p>There probably are more, we just ran out of time… Do you have any to add? Please share!</p>
<p>Photo Copyright (c) <a href="http://www.123rf.com">123RF Stock Photos</a></p>
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